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Linux is our forte, and we specialize in Linux server administration and maintenance. We are familiar with the tasks below.

 

Operating System

  • Linux - RedHat Linux, Debian, SUSE, Slackware.
  • UNIX - FreeBSD, OpenBSD, NetBSD, Solaris
  • Windows - Windows Server 2000, Windows Server 2003

Control Panel Software


WHM CPanel, Alabanza, Plesk, Helm, Cobalt RAQ, Ubersmith, Ensim, Hsphere, Webmin, DonHost, Directadmin and Servers without control panel.

Common DNS Issues

  • Domain parking issues
  • Modifying MX. A and CNAME records for domain Zones
  • Correcting Domain Name resolution problems
  • RDNS configuration
  • Setting up name servers, master-slave, rndc setup, automate slave using script --- Almost anything related to dns

Common Webserver Issues

  • httpd.conf problems
  • .htaccess errors
  • Password protection issues
  • Site oriented IP blocking issues
  • HostNameLookups
  • Mime types
  • Apache Handler problems
  • URL blocking and redirection issues
  • Secure Cert problems.
  • Apache rewrite rules
  • Adding custom compiled modules into apache
  • Custom configurations for log analysing programs - webalizer, awstats etc

Common Mail Issues

  • Sendmail
  • Qmail
  • EXIM
  • IMAP issues
  • Webmail issues
  • Catch-all address issues
  • SMTP issues
  • POP issues
  • enabling / disabling PHP mail() function
  • POP-before-SMTP and relay denied issues
  • mailing lists
  • autoresponders
  • Client Setup
  • POP authorization
  • Anti-spam measures
  • Email filter issues with Procmail and .forward

Common FTP Issues

  • Anonymous ftp enabling
  • FTP configuration issues
  • FTP virtual hosting issues
  • PureFTP, ProFTP, WU FTP
  • Creation of FTP-only users

Common Database Issues

  • Access denied
  • Handling multiple databases
  • Connectivity issues from CGI scripts
  • Allowing or denying grant permissions from local or remote locations
  • Modification of database variables such as max connections, memory used etc.
  • Managing the mysql connections among various virtual-hosts
  • Broken connectivity through mysql.sock issue

Common Security Issues

  • Anti-portscanning
  • Log Checking
  • IP blocking
  • Firewall issues
  • anti-SPAM
  • Anti-virus
  • TCP wrappers
  • DDoS attacks
  • Hotlink protection

Logs and Statistics Issues

  • User specific Raw Logs problems
  • System wide raw log problems
  • Log size control
  • Stats not updating issues
  • Webalizer, Analog, Awstats, Urchin

 

Frontpage Issues

  • Manually Installing Frontpage Extensions on problematic Domains
  • Manually Removing Frontpage Extensions
  • Frontpage mail extension problems
  • Frontpage clashes with .htaccess
  • Frontpage and Secure forms issues
  • Enabling / Disabling Shell access

Java Servlets

  • Apache JServ
  • Tomcat

CGI Issues

  • Languages - PHP, Perl, Python, C, C++, Servlets, ASP
  • CGI file permissions
  • CGI connectivity with the database
  • Internal Server Errors
  • Sending mail from scipts
  • Form to mail problems
  • Perl modules Installation

Telnet or SSH Problems

  • Connection refused issues
  • Enabling / Disabling Shell access

Shopping cart issues

  • Interchange
  • Agora
  • Miva
  • Interchange server configuration issues
  • Undefined catalog errors with Interchange

Reseller issues

  • Enabling / disabling / customising reseller account privileges
  • Resold accounts' ownership issues

Backup issues

  • Configuring automatic account backup in the server.
  • Restoring backups
  • Configuration File Rollback

Hosting Account transfer issues

  • Transferring accounts from server-to-server
  • Account migrations between servers with heterogeneous control panels

Quota issues

  • Disk Quota initialization on separate partitions
  • Disk Quota initialization on separate partitions
  • User and group quota errors' corrections occured due to incorrect file permissions
  • Disk quota modification issues
  • Block / inode quota implementation

IP issues

  • Addition / deletion of IP addresses in the server.
  • Issues related to dedicated IP assignments to domains
  • Manual correction of IP aliases.

Hard drive issues

  • Temporary / permanent mounting of additional hard drives and hard drive partitions
  • Partitioning, formatting, and initializing filesystems on fresh additional hard drives

Task Scheduling issues

  • Setting up cron jobs to schedule execution of scripts / other tasks
  • Setting up scheduled jobs' execution reports to be mailed to users.

We support all 3rdParty Software installed on the server.